Taulia incident

EU1PRD portal is down

Notice Vendor's status page →

Resolved after 6 hours 39 minutes, affecting Web Portal and XMLRPC and 1 more, on June 3, 2020.

monitoring Jun 03, 2020, 07:55 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 03, 2020, 01:15 PM UTC
Resolved
Jun 03, 2020, 07:55 PM UTC
Duration
6h 39m
Detected by Pingoru
Jun 03, 2020, 01:15 PM UTC

Affected components

Web PortalXMLRPCAnyERPeFile/eSend

Update timeline

  1. investigating Jun 03, 2020, 01:15 PM UTC

    WHAT IS HAPPENING: Users are not able to access EU1PRD. WHAT IS AFFECTED: EU1PRD platform is affected. WHAT IS THE STATUS: Our operations team is actively investigating the cause of the issue and working to restore full functionality. We will be posting frequent updates here.

  2. monitoring Jun 03, 2020, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 03, 2020, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 03, 2020, 07:55 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 03, 2020, 07:55 PM UTC

    This incident has been resolved.

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