Taulia incident

Slow Down / Performance Issues

Minor Vendor's status page →

Resolved after 19 hours 59 minutes, affecting Web Portal and Web Portal, on November 20, 2020.

monitoring Nov 21, 2020, 01:20 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 20, 2020, 08:48 PM UTC
Resolved
Nov 21, 2020, 04:47 PM UTC
Duration
19h 59m
Detected by Pingoru
Nov 20, 2020, 08:48 PM UTC

Affected components

Web PortalWeb Portal

Update timeline

  1. investigating Nov 20, 2020, 08:48 PM UTC

    WHAT IS HAPPENING: We are experiencing an unexpected slow down in our servers WHAT IS AFFECTED: The general platform is affected and you may experience sluggish performance WHAT IS THE STATUS: We are actively investigating the cause of the issue.

  2. investigating Nov 21, 2020, 01:20 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 21, 2020, 01:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 21, 2020, 04:47 PM UTC

    This incident has been resolved.

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