Resolved after 20 hours 45 minutes, affecting Web Portal, on March 16, 2021.
We are continuing to work with a 3rd party to resolve the issue.
Affected components
Web Portal
Update timeline
- investigating Mar 16, 2021, 06:44 PM UTC
We are investigating an issue where customers are not able to access some features on the Buyer UI.
- identified Mar 16, 2021, 10:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 16, 2021, 10:41 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 17, 2021, 03:27 PM UTC
We are continuing to work with a 3rd party to resolve the issue.
- resolved Mar 17, 2021, 03:30 PM UTC
This incident has been resolved.
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