Taulia incident

Na1prd Buyer UI Errors

Resolved after 20 hours 45 minutes, affecting Web Portal, on March 16, 2021.

identified Mar 17, 2021, 03:27 PM UTC

We are continuing to work with a 3rd party to resolve the issue.

Started
Mar 16, 2021, 06:44 PM UTC
Resolved
Mar 17, 2021, 03:30 PM UTC
Duration
20h 45m
Detected by Pingoru
Mar 16, 2021, 06:44 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Mar 16, 2021, 06:44 PM UTC

    We are investigating an issue where customers are not able to access some features on the Buyer UI.

  2. identified Mar 16, 2021, 10:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 16, 2021, 10:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 17, 2021, 03:27 PM UTC

    We are continuing to work with a 3rd party to resolve the issue.

  5. resolved Mar 17, 2021, 03:30 PM UTC

    This incident has been resolved.

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