Resolved after 1 hour 40 minutes, affecting Web Portal and XMLRPC and 1 more, on April 1, 2021.
The issue has been identified and a fix is being implemented.
Affected components
Web PortalXMLRPCAnyERPeFile/eSend
Update timeline
- investigating Apr 01, 2021, 04:05 PM UTC
WHAT IS HAPPENING: Users are not able to access EU1PRD. WHAT IS AFFECTED: EU1PRD platform is affected. WHAT IS THE STATUS: Our operations team is actively investigating the cause of the issue and working to restore full functionality. We will be posting frequent updates here.
- identified Apr 01, 2021, 04:59 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 01, 2021, 05:45 PM UTC
This incident has been resolved.
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