Resolved after 1 day 4 hours, on May 25, 2021.
A fix has been implemented and there should no longer be any delay to early payments, but we will continue to closely monitor the system.
Update timeline
- investigating May 25, 2021, 08:01 PM UTC
We have delays on our EU platform in processing some invoice documents and offering them for early payment - and our team is actively working on resolving the issue.
- investigating May 25, 2021, 08:01 PM UTC
We are continuing to investigate this issue.
- monitoring May 26, 2021, 05:45 PM UTC
A fix has been implemented and there should no longer be any delay to early payments, but we will continue to closely monitor the system.
- resolved May 27, 2021, 12:31 AM UTC
This issue has been resolved and all invoice processing has returned to normal.
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