Taulia incident

NA1PRD Slow Response Time

Resolved after 2 days 5 hours, affecting Web Portal and XMLRPC and 1 more, on February 8, 2022.

monitoring Feb 08, 2022, 11:19 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 08, 2022, 09:41 PM UTC
Resolved
Feb 11, 2022, 03:40 AM UTC
Duration
2d 5h
Detected by Pingoru
Feb 08, 2022, 09:41 PM UTC

Affected components

Web PortalXMLRPCAnyERP

Update timeline

  1. investigating Feb 08, 2022, 09:41 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 08, 2022, 09:41 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 08, 2022, 11:18 PM UTC

    Response times are back to normal, however we are still investigating the root cause.

  4. monitoring Feb 08, 2022, 11:19 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 11, 2022, 03:40 AM UTC

    This incident has been resolved.

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