Taulia incident

Performance Degradation due to Cloud Provider issues

Resolved after 6 hours 13 minutes, affecting Web Portal and Web Portal and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 11:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 12, 2025, 07:31 PM UTC
Resolved
Jun 13, 2025, 01:45 AM UTC
Duration
6h 13m
Detected by Pingoru
Jun 12, 2025, 07:31 PM UTC

Affected components

Web PortalWeb PortalWeb PortalXMLRPCXMLRPCXMLRPCAnyERPAnyERPAnyERPeFile/eSend

Update timeline

  1. investigating Jun 12, 2025, 07:31 PM UTC

    Our cloud provider has identified issues with several of their products and services, which are currently impacting Taulia platform services. Taulia Operations teams are on alert and monitoring the situation.

  2. monitoring Jun 12, 2025, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 01:45 AM UTC

    This incident has been resolved.

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