Resolved after 4 hours 27 minutes, affecting Tangoe Mobile Portal, on October 20, 2025.
We are pleased to share that Amazon Web Services (AWS) has reported continued recovery across all impacted services, and we are no longer observing any degradation. Our infrastructure and applications remain fully operational, and our ability to scale additional servers has been restored. We will continue to monitor AWS updates closely to ensure full stability and optimal performance across our platforms.
Affected components
Update timeline
- investigating Oct 20, 2025, 04:18 PM UTC
We have received reports of difficulties accessing the Tangoe Mobile application. Technical teams are currently investigating these accounts.
- identified Oct 20, 2025, 05:20 PM UTC
Our infrastructure and application remain healthy and fully operational. However, the ongoing AWS outage is limiting our ability to add additional servers to handle higher throughput. Our team is closely monitoring updates from AWS and will implement remediation steps as soon as capacity is restored.
- resolved Oct 20, 2025, 08:45 PM UTC
We are pleased to share that Amazon Web Services (AWS) has reported continued recovery across all impacted services, and we are no longer observing any degradation. Our infrastructure and applications remain fully operational, and our ability to scale additional servers has been restored. We will continue to monitor AWS updates closely to ensure full stability and optimal performance across our platforms.
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