Tangoe Mobile incident

AWS US-EAST-1 Region

Resolved after 1 day, affecting Tangoe Mobile Portal and Tangoe Custom Solutions Portals and 1 more, on October 20, 2025.

resolved Oct 21, 2025, 01:22 PM UTC

The Amazon Web Services (AWS) service disruption reported yesterday is fully resolved. All AWS services have returned to normal operations.

Started
Oct 20, 2025, 01:12 PM UTC
Resolved
Oct 21, 2025, 01:22 PM UTC
Duration
1d
Detected by Pingoru
Oct 20, 2025, 01:12 PM UTC

Affected components

Tangoe Mobile PortalTangoe Custom Solutions PortalsTangoe CRM (née Bluefish CRM)Helpdesk Services

Update timeline

  1. investigating Oct 20, 2025, 01:12 PM UTC

    Tangoe is aware of a widespread service disruption currently affecting Amazon Web Services (AWS). At this time, there is no impact to Tangoe systems or our customers. All platforms are operating normally. We are closely monitoring the situation and will notify you if any changes occur.

  2. monitoring Oct 20, 2025, 08:39 PM UTC

    Tangoe continues to monitor the Amazon Web Services (AWS) service disruption reported earlier today. AWS has confirmed recovery efforts are progressing across all of their impacted services, and the overall performance has stabilized.

  3. resolved Oct 21, 2025, 01:22 PM UTC

    The Amazon Web Services (AWS) service disruption reported yesterday is fully resolved. All AWS services have returned to normal operations.

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