Tangoe Mobile experienced a minor incident on October 20, 2025 affecting Tangoe Mobile Portal and Tangoe Custom Solutions Portals and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 01:12 PM UTC
Tangoe is aware of a widespread service disruption currently affecting Amazon Web Services (AWS). At this time, there is no impact to Tangoe systems or our customers. All platforms are operating normally. We are closely monitoring the situation and will notify you if any changes occur.
- monitoring Oct 20, 2025, 08:39 PM UTC
Tangoe continues to monitor the Amazon Web Services (AWS) service disruption reported earlier today. AWS has confirmed recovery efforts are progressing across all of their impacted services, and the overall performance has stabilized.
- resolved Oct 21, 2025, 01:22 PM UTC
The Amazon Web Services (AWS) service disruption reported yesterday is fully resolved. All AWS services have returned to normal operations.