Tangoe Mobile incident
Tangoe SFTP and eft.tangoe.com Outage Notification - November 1st
Resolved on November 2, 2025, affecting Tangoe Mobile Portal.
Dear Tangoe User, Tangoe experienced external connectivity issues at the Tangoe Production Data Center impacting our secure file transfer protocol (SFTP) servers and eft.tangoe.com. Any data uploaded to eft.tangoe.com between 2:49 PM Eastern thru 4:17 PM Eastern may need to be uploaded again. There is no risk of incorrect files or wrong data being passed to the SFTP sites. It is highly suggested that all owners re-run / check their processes for accurate results following this interruption. Sincerely, IT Production Support [email protected]
Affected components
Update timeline
- resolved Nov 02, 2025, 02:18 AM UTC
Dear Tangoe User, Tangoe experienced external connectivity issues at the Tangoe Production Data Center impacting our secure file transfer protocol (SFTP) servers and eft.tangoe.com. Any data uploaded to eft.tangoe.com between 2:49 PM Eastern thru 4:17 PM Eastern may need to be uploaded again. There is no risk of incorrect files or wrong data being passed to the SFTP sites. It is highly suggested that all owners re-run / check their processes for accurate results following this interruption. Sincerely, IT Production Support [email protected]
Your product runs on more than Tangoe Mobile
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services