Tangoe Mobile incident

System Inaccessibility

Resolved after 1 hour 23 minutes, affecting Tangoe Mobile Portal, on September 25, 2020.

monitoring Sep 25, 2020, 09:56 PM UTC

System stability has resumed and we are actively monitoring the health of the system.

Started
Sep 25, 2020, 08:54 PM UTC
Resolved
Sep 25, 2020, 10:17 PM UTC
Duration
1h 23m
Detected by Pingoru
Sep 25, 2020, 08:54 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

  1. identified Sep 25, 2020, 09:48 PM UTC

    We have received reports of system inaccessibility on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.

  2. monitoring Sep 25, 2020, 09:56 PM UTC

    System stability has resumed and we are actively monitoring the health of the system.

  3. resolved Sep 25, 2020, 10:17 PM UTC

    This incident has been resolved.

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