Resolved after 3 hours 5 minutes, affecting Tangoe Mobile Portal, on September 28, 2020.
The system has resumed and we are actively monitoring the health of the system.
Affected components
Update timeline
- investigating Sep 28, 2020, 06:16 PM UTC
We have received reports of system inaccessibility on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.
- monitoring Sep 28, 2020, 06:19 PM UTC
The system has resumed and we are actively monitoring the health of the system.
- investigating Sep 28, 2020, 07:45 PM UTC
We have received reports again of system inaccessibility on the Tangoe Mobile application. We are still investigating. Updates will follow as available.
- investigating Sep 28, 2020, 08:57 PM UTC
Infrastructure and R&D teams are still working together for a resolution
- monitoring Sep 28, 2020, 09:06 PM UTC
The system has resumed and we are actively monitoring the health of the system.
- resolved Sep 28, 2020, 09:22 PM UTC
This incident has been resolved.
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