Tangoe Mobile incident

Application Latency

Resolved after 3 hours 20 minutes, affecting Tangoe Mobile Portal, on October 29, 2020.

monitoring Oct 29, 2020, 08:16 PM UTC

We are no longer seeing any system latency. We will continue to monitor this on our end should the issue arise again.

Started: Oct 29, 2020, 06:59 PM UTC
Resolved: Oct 29, 2020, 10:19 PM UTC
Duration: 3h 20m
Detected by Pingoru: Oct 29, 2020, 06:59 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

investigating Oct 29, 2020, 06:59 PM UTC

We have received reports of some application latency on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.
monitoring Oct 29, 2020, 08:16 PM UTC

We are no longer seeing any system latency. We will continue to monitor this on our end should the issue arise again.
resolved Oct 29, 2020, 10:19 PM UTC

This incident has been resolved.

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