Resolved after 3 hours 26 minutes, affecting Tangoe Mobile Portal, on April 19, 2021.
The system accessibility and latency issues have been resolved with the fix applied. We will continue to monitor should any other issues arise.
Affected components
Update timeline
- investigating Apr 19, 2021, 08:24 PM UTC
We have received reports of application latency and system stability on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.
- investigating Apr 19, 2021, 09:14 PM UTC
We are continuing to investigate this issue.
- investigating Apr 19, 2021, 09:25 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 19, 2021, 10:08 PM UTC
A fix has been implemented and we will continue to monitor. Please note there may be slight intermittency for the next couple of minutes while the systems finish refreshing.
- resolved Apr 19, 2021, 10:27 PM UTC
The system accessibility and latency issues have been resolved with the fix applied. We will continue to monitor should any other issues arise.
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