Tangoe Mobile incident

Application Latency

Resolved after 1 hour 18 minutes, affecting Tangoe Mobile Portal, on November 4, 2021.

resolved Nov 04, 2021, 05:44 PM UTC

The system accessibility and latency issues have been resolved. We will continue to monitor should any other issues arise.

Started
Nov 04, 2021, 04:25 PM UTC
Resolved
Nov 04, 2021, 05:44 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 04, 2021, 04:25 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

  1. investigating Nov 04, 2021, 04:40 PM UTC

    We have received reports of some application latency on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.

  2. resolved Nov 04, 2021, 05:44 PM UTC

    The system accessibility and latency issues have been resolved. We will continue to monitor should any other issues arise.

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