Tangoe Mobile incident
Tangoe SFTP and eft.tangoe.com Notification - November 17th
Resolved after 21 hours 11 minutes, affecting Tangoe Mobile Portal and Tangoe Custom Solutions Portals and 1 more, on November 17, 2022.
Tangoe has resolved the issues with our secure file transfer protocol (SFTP) servers and eft.tangoe.com. We sincerely apologize for any inconvenience and appreciate your understanding. We continue to prioritize to scale our networking, security, and infrastructure to limit any disruptions and we know your success depends on Tangoe. Thank you for selecting us as your provider to simplify, manage and optimize your technology expenses and programs with our industry leading technology and services.
Affected components
Update timeline
- investigating Nov 17, 2022, 03:26 PM UTC
Tangoe is currently experiencing an issue with our secure file transfer protocol (SFTP) servers and eft.tangoe.com. IT is actively investigating to resolve and restore full service as expediently as possible.
- resolved Nov 18, 2022, 12:37 PM UTC
Tangoe has resolved the issues with our secure file transfer protocol (SFTP) servers and eft.tangoe.com. We sincerely apologize for any inconvenience and appreciate your understanding. We continue to prioritize to scale our networking, security, and infrastructure to limit any disruptions and we know your success depends on Tangoe. Thank you for selecting us as your provider to simplify, manage and optimize your technology expenses and programs with our industry leading technology and services.
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