Tangoe Mobile incident

Application Latency

Resolved after 5 hours 18 minutes, affecting Tangoe Mobile Portal, on January 3, 2023.

resolved Jan 03, 2023, 08:54 PM UTC

This incident has been resolved. The technical teams have addressed the issue on the back end.

Started
Jan 03, 2023, 03:36 PM UTC
Resolved
Jan 03, 2023, 08:54 PM UTC
Duration
5h 18m
Detected by Pingoru
Jan 03, 2023, 03:36 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

  1. investigating Jan 03, 2023, 03:36 PM UTC

    We have received reports of some application latency on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.

  2. investigating Jan 03, 2023, 06:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 03, 2023, 08:54 PM UTC

    This incident has been resolved. The technical teams have addressed the issue on the back end.

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