Tangoe Mobile incident

System Degradation

Resolved after 1 hour 12 minutes, affecting Tangoe Mobile Portal, on November 3, 2023.

resolved Nov 03, 2023, 04:21 PM UTC

Portal service has returned to normal at this time. Technical teams will be continuing to carefully monitor upon regular business hours for any possible service degradation

Started
Nov 03, 2023, 03:08 PM UTC
Resolved
Nov 03, 2023, 04:21 PM UTC
Duration
1h 12m
Detected by Pingoru
Nov 03, 2023, 03:08 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

  1. identified Nov 03, 2023, 03:43 PM UTC

    We have received reports of some application latency on the Tangoe Mobile application. Technical teams are currently investigating these accounts.

  2. identified Nov 03, 2023, 03:43 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 03, 2023, 04:21 PM UTC

    Portal service has returned to normal at this time. Technical teams will be continuing to carefully monitor upon regular business hours for any possible service degradation

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