Tangoe SFTP and eft.tangoe.com Notification

Update timeline

1. identified Feb 23, 2024, 10:14 PM UTC

   Tangoe is still experiencing an issue with our secure file transfer protocol (SFTP) servers and eft.tangoe.com. We are working with the carrier as they have reported a circuit issue. Technical teams are pending resolution to restore full service as expediently as possible. Updates will follow as available.

2. identified Feb 24, 2024, 02:25 PM UTC

   Technical teams are pending resolution to restore full service as expediently as possible. Technicians are on site. Updates will follow as available.

3. resolved Feb 25, 2024, 05:26 PM UTC

   The accessibility issues to the secure file transfer protocol (SFTP) servers and eft.tangoe.com were fully resolved as of February 24, 2024 at 3:01 PM Eastern. We sincerely apologize for any inconvenience and appreciate your understanding. We continue to prioritize to scale our networking, security, and infrastructure to limit any disruptions and we know your success depends on Tangoe. Thank you for selecting us as your provider to simplify, manage and optimize your technology expenses and programs to improve your productivity, business continuity, and value creation.