Tangoe Mobile incident
Submitting Activities and Support Requests Issue
Resolved after 1 hour 25 minutes, affecting Tangoe Mobile Portal, on March 22, 2024.
Technical teams have now resolved the issue. We sincerely apologize for any inconvenience and appreciate your understanding. We continue to prioritize to scale our networking, security, and infrastructure to limit any disruptions and we know your success depends on Tangoe. Thank you for selecting us as your provider to simplify, manage and optimize your technology expenses and programs to improve your productivity, business continuity, and value creation.
Affected components
Update timeline
- identified Mar 22, 2024, 04:03 PM UTC
We have discovered a known issue currently impacting your ability to submit activities and support requests. Technical teams are currently working to resolve a fix. Updates to follow.
- resolved Mar 22, 2024, 04:15 PM UTC
Technical teams have now resolved the issue. We sincerely apologize for any inconvenience and appreciate your understanding. We continue to prioritize to scale our networking, security, and infrastructure to limit any disruptions and we know your success depends on Tangoe. Thank you for selecting us as your provider to simplify, manage and optimize your technology expenses and programs to improve your productivity, business continuity, and value creation.
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