Resolved after 1 hour 55 minutes, affecting Tangoe Mobile Portal, on November 1, 2024.
We're happy to announce the reported sporadic 500 Internal Server Errors on the Mobile platform have been successfully resolved and the system is fully operational. As part of our commitment to transparency and continuous improvement, a Root Cause Analysis will be available within the next 10 business days.
Affected components
Update timeline
- investigating Nov 01, 2024, 03:18 PM UTC
We have received reports of 500 errors on Mobile on the Tangoe Mobile application. Technical teams are currently investigating these accounts.
- resolved Nov 01, 2024, 05:14 PM UTC
We're happy to announce the reported sporadic 500 Internal Server Errors on the Mobile platform have been successfully resolved and the system is fully operational. As part of our commitment to transparency and continuous improvement, a Root Cause Analysis will be available within the next 10 business days.
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