Tallie incident
Tallie Mileage Address Recognition Failure
Resolved after 8 days 21 hours, on September 28, 2026.
We are currently investigating an issue where users are unable to search for or validate addresses when creating a mileage expense in Tallie, resulting in a "No results for this address" error. Our engineering team has identified the root cause as an authentication issue with our third-party mapping provider. We are actively working with them to update our credentials and restore address recognition functionality as quickly as possible. We apologize for the inconvenience and will provide another update as soon as we have more information or an ETA for resolution.
Update timeline
- resolved Sep 28, 2026, 06:51 PM UTC
We are currently investigating an issue where users are unable to search for or validate addresses when creating a mileage expense in Tallie, resulting in a "No results for this address" error. Our engineering team has identified the root cause as an authentication issue with our third-party mapping provider. We are actively working with them to update our credentials and restore address recognition functionality as quickly as possible. We apologize for the inconvenience and will provide another update as soon as we have more information or an ETA for resolution.
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