Tableau Cloud incident

Recurrence of the earlier US2 incident — same root cause. The US2 Redis cache is again at its memory limit and rejecting writes.

Major Resolved View vendor source →

Tableau Cloud experienced a major incident on September 25, 2026 affecting AZUREUS, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 06:51 PM UTC
Resolved
Sep 25, 2026, 08:51 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 25, 2026, 06:51 PM UTC

Affected components

AZUREUS

Update timeline

  1. identified Sep 25, 2026, 06:51 PM UTC

    Disruption Started: datoramaServiceDisruption

  2. monitoring Sep 25, 2026, 06:53 PM UTC

    Recurrence of the earlier US2 incident — same root cause. The US2 Redis cache is again at its memory limit and rejecting writes. Impact:logins disruption