T3 Communications incident

Network performance issue

Resolved after 22 hours 39 minutes, affecting Data Network, on March 18, 2023.

resolved Mar 19, 2023, 03:43 PM UTC

Issues impacting T3 Data Network issues have been resolved - Engineering continues to monitor and investigate, however all customers that were impacted have been brought online and we are seeing normal traffic flows.

Started
Mar 18, 2023, 05:03 PM UTC
Resolved
Mar 19, 2023, 03:43 PM UTC
Duration
22h 39m
Detected by Pingoru
Mar 18, 2023, 05:03 PM UTC

Affected components

Data Network

Update timeline

  1. identified Mar 18, 2023, 05:03 PM UTC

    Engineering has isolated an issue impacting T3 Services, we have multiple engineers working to resolve the issue at this time. We will update as we have a firm ETR. We apologize for any inconvenience.

  2. identified Mar 18, 2023, 08:17 PM UTC

    We are making progress in restoring systems, as of this time we do not have a ETR. We will update accordingly as we progress.

  3. resolved Mar 19, 2023, 03:43 PM UTC

    Issues impacting T3 Data Network issues have been resolved - Engineering continues to monitor and investigate, however all customers that were impacted have been brought online and we are seeing normal traffic flows.

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