T3 Communications incident

EFAX Service Disruption

Ongoing since 03:44 PM UTC, affecting VoIP Services.

monitoring Mar 23, 2023, 09:20 PM UTC

Issue impacting T3 Fax services have been resolved, we are seeing normal fax completion at this time. Engineering continues to monitor.

Started
Mar 19, 2023, 03:44 PM UTC
Resolved
Ongoing
Duration
● 1314d 3h
Detected by Pingoru
Mar 19, 2023, 03:44 PM UTC

Affected components

VoIP Services

Update timeline

  1. identified Mar 19, 2023, 03:44 PM UTC

    T3 Engineering is currently working to resolve an issue impacting T3 EFAX services. The issue has been isolated and is currently being worked by Engineering to restore full functionality.

  2. identified Mar 23, 2023, 02:31 PM UTC

    T3 Engineering is currently working to resolve further issue impacting T3 EFAX services. Database issues that had caused an outage have been resolved, however service is still intermittent until we are able to call and on clear on all issues being rectified.

  3. monitoring Mar 23, 2023, 09:20 PM UTC

    Issue impacting T3 Fax services have been resolved, we are seeing normal fax completion at this time. Engineering continues to monitor.

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