Sysdig US-West-2 incident

Degraded Performance for Agentless Scanning

Major Resolved View vendor source →

Sysdig US-West-2 experienced a major incident on April 3, 2026 affecting Sysdig Secure, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 05:17 PM UTC
Resolved
Apr 05, 2026, 06:53 AM UTC
Duration
1d 13h
Detected by Pingoru
Apr 03, 2026, 05:17 PM UTC

Affected components

Sysdig Secure

Update timeline

  1. investigating Apr 03, 2026, 08:31 AM UTC

    We are currently investigating this issue. We will provide updates as more information becomes available.

  2. investigating Apr 03, 2026, 08:57 AM UTC

    Agentless Scanning is experiencing delays, with scans stuck in a "Pending" state or not completing within the expected timeframe. We are actively investigating the issue and will provide more updates as necessary.

  3. investigating Apr 03, 2026, 11:34 AM UTC

    This issue is still under active investigation. Additional updates will be provided as new information becomes available.

  4. investigating Apr 03, 2026, 03:44 PM UTC

    We have applied changes to improve processing of affected cloud accounts, and recovery is in progress. Some scans and related cloud security features may be delayed while this completes. Our teams are closely monitoring the environment to ensure stability.

  5. monitoring Apr 03, 2026, 05:17 PM UTC

    We have applied changes to improve processing of affected cloud accounts, and recovery is in progress. Some scans and related cloud security features may be delayed while this completes. Our teams are closely monitoring the environment to ensure stability.

  6. monitoring Apr 03, 2026, 11:13 PM UTC

    We have applied changes to improve processing of affected cloud accounts, and recovery is in progress. Some scans and related cloud security features may be delayed while this completes. Our teams are closely monitoring the environment to ensure stability.

  7. monitoring Apr 04, 2026, 07:10 AM UTC

    We have applied changes to improve processing of affected cloud accounts, and recovery is in progress. Some scans and related cloud security features may be delayed while this completes. Our teams are closely monitoring the environment to ensure stability.

  8. monitoring Apr 04, 2026, 12:20 PM UTC

    Recovery is in progress. Some scans and related cloud security features may be delayed while this completes. Our teams are closely monitoring the environment to ensure stability.

  9. monitoring Apr 04, 2026, 04:19 PM UTC

    Recovery is in progress. Some scans and related cloud security features may be delayed while this completes. Our teams are closely monitoring the environment to ensure stability.

  10. monitoring Apr 04, 2026, 08:04 PM UTC

    Recovery is progressing, with host scan volumes increasing. We are monitoring closely as the system continues to stabilize.

  11. monitoring Apr 04, 2026, 08:04 PM UTC

    Recovery is progressing, with host scan volumes increasing. We are monitoring closely as the system continues to stabilize.

  12. monitoring Apr 04, 2026, 08:05 PM UTC

    Recovery is progressing, with host scan volumes increasing. We are monitoring closely as the system continues to stabilize.

  13. monitoring Apr 05, 2026, 12:04 AM UTC

    Recovery continues, with host scan volumes steadily increasing. We are monitoring closely as the system stabilizes

  14. monitoring Apr 05, 2026, 04:59 AM UTC

    Recovery continues, with host scan volumes steadily increasing. We are closely monitoring as the system stabilizes.

  15. resolved Apr 05, 2026, 06:53 AM UTC

    This incident has been resolved.