SysAid incident

Issues accessing SSP for some End Users using Spaces

Minor Resolved View vendor source →

SysAid experienced a minor incident on January 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 04:40 PM UTC
Resolved
Jan 22, 2025, 04:40 PM UTC
Duration
—
Detected by Pingoru
Jan 22, 2025, 04:40 PM UTC

Update timeline

  1. resolved Jan 22, 2025, 04:40 PM UTC

    Type: Incident Duration: 1 hour and 42 minutes Affected Components: INST13AU - Sydney, INST03US - N. Virginia, INST04US - N. Virginia, INST05US - N. Virginia, INST06US - N. Virginia, INST07US - Oregon, INST08US - Oregon, INST72US - Oregon, INST67US - N. Virginia, INST73US - Oregon, INST74US - Oregon, INST09US - Oregon, INST80CA - Canada, INST17EU - Ireland, INST18EU - Ireland, INST19EU - Frankfurt, INST21EU - Ireland, INST16EU - Ireland, INST15EU - Ireland, INST64US - N. Virginia Jan 22, 16:40:00 GMT+0 - Investigating - We are currently investigating an issue that may prevent some End Users from accessing to the SSP (Self Service Portal) while using Spaces Jan 22, 18:21:44 GMT+0 - Resolved - This incident has been resolved.