Syncplicity Outage History
Syncplicity is up right nowPingoru has recorded 50 incidents for Syncplicity: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 26 (0%) |
Incidents, newest first
Major December 31, 2025 US & EU: Events API not returning events since Dec 29, 2025 2h 21m
Started Dec 31, 2025, 01:29 PM UTC· resolved Dec 31, 2025, 03:51 PM UTC
- identified Dec 31, 2025, 01:29 PM UTC
The Events API is currently not returning any events in both the US and EU regions. The issue has been occurring since Monday, Dec 29, 2025. The root cause has been identified, and the team is actively deploying a fix.
- monitoring Dec 31, 2025, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 31, 2025, 03:51 PM UTC
This incident has been resolved.
Major December 17, 2025 Incident with the MYS Syncplicity Search Functionality 1h 28m US Search service, EU Search service
Started Dec 17, 2025, 11:02 AM UTC· resolved Dec 17, 2025, 12:30 PM UTC
- investigating Dec 17, 2025, 11:02 AM UTC
The Search Functionality on the Web Client (MYS) is currently unavailable. The issue has been identified and we are working on fixing it.
- resolved Dec 17, 2025, 12:30 PM UTC
The issue has been identified and resolved.
Major October 20, 2025 Service disruption - US region 19h 24m US Desktop Clients Service, US MySite Web Content, EU MySite Web Content, US Cloud File Storage and 6 more
Started Oct 20, 2025, 12:09 PM UTC· resolved Oct 21, 2025, 07:33 AM UTC
- identified Oct 20, 2025, 12:09 PM UTC
We are still experiencing a partial outage affecting the US region. The issue was identified as a third party disruption (AWS major outage), and we are continuing to monitor the situation. We apologize for the inconvenience and appreciate your patience during this time.
- identified Oct 20, 2025, 04:32 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 05:55 PM UTC
Root Cause: AWS disruption of service
- resolved Oct 21, 2025, 07:33 AM UTC
This incident has been resolved.
Notice October 20, 2025 Service partial outage –
Started Oct 20, 2025, 07:00 AM UTC· resolved Oct 20, 2025, 07:00 AM UTC
- resolved Oct 20, 2025, 07:00 AM UTC
We are still experiencing a partial outage affecting the US region. The issue was identified as third party disruption (AWS major outage), and we are continuing to monitor for any further issues. We apologize for the inconvenience and appreciate your patience during this time.