Sync incident

Elevated Upload and Download Errors

Resolved after 7 hours 33 minutes, affecting Windows Desktop and Links and 1 more, on September 9, 2026.

monitoring Sep 09, 2026, 10:21 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 09, 2026, 03:43 AM UTC
Resolved
Sep 09, 2026, 11:17 AM UTC
Duration
7h 33m
Detected by Pingoru
Sep 09, 2026, 03:43 AM UTC

Affected components

Windows DesktopLinksControl PanelAndroid Mobile ClientAdmin tools (Pro Teams)EventsMac DesktopShared FoldersiOS Mobile Client

Update timeline

  1. investigating Sep 09, 2026, 03:43 AM UTC

    We're experiencing an elevated level of upload and download errors and are currently looking into the issue.

  2. investigating Sep 09, 2026, 05:31 AM UTC

    We are continuing to investigate the issue.

  3. identified Sep 09, 2026, 08:21 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 09, 2026, 10:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 09, 2026, 11:17 AM UTC

    This incident has been resolved.

Your product runs on more than Sync

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →