SYNAQ incident

Unplanned Downtime - Wednesday - 09-04-2014 (tonight)

Resolved after 9 hours 52 minutes, affecting SYNAQ Cloud Mail, on April 9, 2014.

completed Apr 09, 2014, 09:00 PM UTC

The scheduled maintenance has been completed.

Started
Apr 09, 2014, 11:08 AM UTC
Resolved
Apr 09, 2014, 09:00 PM UTC
Duration
9h 52m
Detected by Pingoru
Apr 09, 2014, 11:08 AM UTC

Affected components

SYNAQ Cloud Mail

Update timeline

  1. scheduled Apr 09, 2014, 11:08 AM UTC

    Implementation of a critical security patch on our Cloud Mail Platform to address the OpenSSH Heartbleed bug. http://heartbleed.com/ Impact: Email services (sending and receiving e-mail) will be affected for approx 15 minutes between 10PM and 11PM.

  2. scheduled Apr 09, 2014, 06:59 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Apr 09, 2014, 08:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Apr 09, 2014, 09:00 PM UTC

    The scheduled maintenance has been completed.

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