SYNAQ incident

Unplanned Downtime - SYNAQ Cloudmail Mail Platform - 00:00 - 00:30 (midnight tonight)

Resolved after 15 hours 26 minutes, affecting SYNAQ Cloud Mail, on October 21, 2014.

completed Oct 21, 2014, 10:30 PM UTC

The scheduled maintenance has been completed.

Started
Oct 21, 2014, 07:03 AM UTC
Resolved
Oct 21, 2014, 10:30 PM UTC
Duration
15h 26m
Detected by Pingoru
Oct 21, 2014, 07:03 AM UTC

Affected components

SYNAQ Cloud Mail

Update timeline

  1. scheduled Oct 21, 2014, 07:03 AM UTC

    Unplanned downtime for system optimization on SYNAQ Cloud Mail Platform. Client impact: email services will be affected for 5 minutes during downtime window 00:00 - 00:30 as we optimize hardware resources across our Cloud Mail Platform.

  2. scheduled Oct 21, 2014, 08:59 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Oct 21, 2014, 10:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Oct 21, 2014, 10:30 PM UTC

    The scheduled maintenance has been completed.

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