SYNAQ incident

SYNAQ Cloud Mail Upgrade Reminder: Saturday 06-12-2014 between 00:15 AM - 06:00 AM

Resolved after 1 day 16 hours, affecting SYNAQ Cloud Mail, on December 4, 2014.

completed Dec 06, 2014, 04:00 AM UTC

The scheduled maintenance has been completed.

Started
Dec 04, 2014, 11:15 AM UTC
Resolved
Dec 06, 2014, 04:00 AM UTC
Duration
1d 16h
Detected by Pingoru
Dec 04, 2014, 11:15 AM UTC

Affected components

SYNAQ Cloud Mail

Update timeline

  1. scheduled Dec 04, 2014, 11:15 AM UTC

    Impact: Email access will be unavailable on Saturday 6th of December 2014 between 00:15 AM and 06:00 AM Upgrade Details: SYNAQ Cloud Mail is getting an exciting system upgrade with Zimbra 8.5.1. This is the latest version of Zimbra with a design improvement that offers a sleek, smooth and modern interface. New Features and Improvements: Exchange Web Services support in Outlook for Mac Enables full mail, contacts, tasks and calendar functionality on Mac. Administrators can add Outlook for Mac to the list of supported clients for BYOD environments, and users get to choose whatever Mac desktop client they prefer. NB: This is an optional service, please contact the SYNAQ support team on 011 262 3628 to enable EWS. An improved admin console designed for speed and accuracy. The new console looks great and performs on demand, ensuring IT administrators enjoy the improved search functionality and easy to navigate interface. Keep connected with HTML5 Work offline with access to one month’s worth of data stored in your browser, while IT administrators enjoy the benefit from an offline client that doesn’t increase the cost or management of a full desktop client. Should you encounter any problems after the upgrade, please contact our support team on 011 262 3628 or email: [email protected] Regards SYNAQ Team

  2. scheduled Dec 05, 2014, 09:15 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Dec 05, 2014, 10:15 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Dec 06, 2014, 04:00 AM UTC

    The scheduled maintenance has been completed.

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