SYNAQ incident

SYNAQ Cloud Mail Incident - 10/10/2019

Resolved after 2 hours 21 minutes, affecting SYNAQ Cloud Mail, on September 10, 2019.

investigating Sep 10, 2019, 06:48 AM UTC

Dear Clients. SYNAQ Cloud Mail is currently experiencing degraded performance affecting a subset of mailboxes and delays sending and receiving certain mails. Engineers are currently investigating the issue.

Started
Sep 10, 2019, 06:48 AM UTC
Resolved
Sep 10, 2019, 09:09 AM UTC
Duration
2h 21m
Detected by Pingoru
Sep 10, 2019, 06:48 AM UTC

Affected components

SYNAQ Cloud Mail

Update timeline

  1. investigating Sep 10, 2019, 06:48 AM UTC

    Dear Clients. SYNAQ Cloud Mail is currently experiencing degraded performance affecting a subset of mailboxes and delays sending and receiving certain mails. Engineers are currently investigating the issue.

  2. resolved Sep 10, 2019, 09:09 AM UTC

    SYNAQ Cloud Mail services have been fully restored.

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