SYNAQ incident

SYNAQ Branding

Resolved after 2 hours 6 minutes, affecting SYNAQ Branding, on October 8, 2019.

resolved Oct 08, 2019, 02:30 PM UTC

SYNAQ Branding incident has been resolved. Web UI is once again accessible and all mails are being branded

Started
Oct 08, 2019, 12:24 PM UTC
Resolved
Oct 08, 2019, 02:30 PM UTC
Duration
2h 6m
Detected by Pingoru
Oct 08, 2019, 12:24 PM UTC

Affected components

SYNAQ Branding

Update timeline

  1. investigating Oct 08, 2019, 12:24 PM UTC

    SYNAQ Branding is currently experiencing a major outage. The web UI is inaccessible and certain mails are not being branded. Engineers are busy investigating the issue as a matter of urgency.

  2. investigating Oct 08, 2019, 01:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 08, 2019, 02:30 PM UTC

    SYNAQ Branding incident has been resolved. Web UI is once again accessible and all mails are being branded

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