SYNAQ incident

SYNAQ Branding - 09/10/2019

Resolved after 5 hours 25 minutes, affecting SYNAQ Branding, on October 9, 2019.

investigating Oct 09, 2019, 01:11 PM UTC

SYNAQ engineers are still currently investigating the issue. This is being treated with the highest priority.

Started: Oct 09, 2019, 09:06 AM UTC
Resolved: Oct 09, 2019, 02:31 PM UTC
Duration: 5h 25m
Detected by Pingoru: Oct 09, 2019, 09:06 AM UTC

Affected components

SYNAQ Branding

Update timeline

investigating Oct 09, 2019, 09:06 AM UTC

SYNAQ branding is currently experiencing an incident. The WebUI is unavailable and branding of mails is intermittent. Engineers are currently investigating.
investigating Oct 09, 2019, 10:39 AM UTC

SYNAQ engineers are still currently investigating the issue. This is being treated with the highest priority.
investigating Oct 09, 2019, 11:40 AM UTC

SYNAQ engineers are still currently investigating the issue. This is being treated with the highest priority.
investigating Oct 09, 2019, 01:11 PM UTC

SYNAQ engineers are still currently investigating the issue. This is being treated with the highest priority.
resolved Oct 09, 2019, 02:31 PM UTC

SYNAQ Branding services have fully restored

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