SYNAQ incident

Securemail outage

Resolved after 2 hours 43 minutes, affecting SYNAQ Securemail, on February 8, 2020.

monitoring Feb 08, 2020, 08:04 AM UTC

Our platform has recovered and we currently monitoring.

Started
Feb 08, 2020, 06:37 AM UTC
Resolved
Feb 08, 2020, 09:21 AM UTC
Duration
2h 43m
Detected by Pingoru
Feb 08, 2020, 06:37 AM UTC

Affected components

SYNAQ Securemail

Update timeline

  1. investigating Feb 08, 2020, 06:37 AM UTC

    Dear Clients, SYNAQ Securemail is currently experiencing an outage on our platform. Engineers are investigating the outage as a matter of urgency.

  2. monitoring Feb 08, 2020, 08:04 AM UTC

    Our platform has recovered and we currently monitoring.

  3. resolved Feb 08, 2020, 09:21 AM UTC

    Securemail services have been restored and are working as normal again.

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