SYNAQ incident

SYNAQ Securemail Incident - 11/02/2020

Resolved after 24 minutes, affecting SYNAQ Securemail, on February 11, 2020.

resolved Feb 11, 2020, 12:28 PM UTC

Dear Clients, The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality

Started
Feb 11, 2020, 12:03 PM UTC
Resolved
Feb 11, 2020, 12:28 PM UTC
Duration
24m
Detected by Pingoru
Feb 11, 2020, 12:03 PM UTC

Affected components

SYNAQ Securemail

Update timeline

  1. investigating Feb 11, 2020, 12:03 PM UTC

    Dear Clients, SYNAQ Securemaili is currently experiencing an issue where inbound mails are delayed. Engineers are investigating the issue as a matter of urgency.

  2. resolved Feb 11, 2020, 12:28 PM UTC

    Dear Clients, The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality

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