Resolved after 15 hours 30 minutes, affecting SYNAQ Securemail, on March 9, 2020.
Dear Clients, The processing of the message listing data backlog is complete. All data is now live.
Affected components
SYNAQ Securemail
Update timeline
- monitoring Mar 09, 2020, 12:56 PM UTC
Dear Clients, We experienced an issue with the SYNAQ Securemail Admin Portal, affecting users' ability to release and review recent mail logs*. Our engineers have identified and resolved the cause of issue and we will continue to monitor whilst the message listing data backlog is being processed. *Please note that mail delivery is not affected at all.
- resolved Mar 10, 2020, 04:27 AM UTC
Dear Clients, The processing of the message listing data backlog is complete. All data is now live.
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