Resolved after 40 minutes, affecting SYNAQ Securemail, on March 26, 2021.
Dear Clients, The SYNAQ Securemail incident has been resolved and the service has returned to optimal functionality.
Affected components
Update timeline
- investigating Mar 26, 2021, 10:15 AM UTC
Dear Clients, SYNAQ Securemail is currently experiencing an incident where no mail is being accepted inbound or outbound. Engineers are investigating this as a matter of urgency. We will send our next update in 30 minutes.
- monitoring Mar 26, 2021, 10:29 AM UTC
Dear Clients, Our engineers have implemented a fix for the SYNAQ Securemail incident and are monitoring the service stability for the next hour. There will be mail delays until the queues are back to normal.
- resolved Mar 26, 2021, 10:55 AM UTC
Dear Clients, The SYNAQ Securemail incident has been resolved and the service has returned to optimal functionality.
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