Resolved after 4 hours 13 minutes, affecting SYNAQ Securemail, on May 14, 2021.
Dear Clients, The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality.
Affected components
SYNAQ Securemail
Update timeline
- investigating May 14, 2021, 10:42 AM UTC
Dear Clients, SYNAQ Securemail is currently experiencing an issue where certain mails sent to O365 are experiencing delays in delivery. Engineers are investigating this as a matter of urgency.
- resolved May 14, 2021, 02:56 PM UTC
Dear Clients, The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality.
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