Sympa HR incident

General Degraded Performance Across Sympa Platform

Minor Resolved View vendor source →

Sympa HR experienced a minor incident on October 10, 2025 affecting System availability, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 05:57 AM UTC
Resolved
Oct 10, 2025, 06:59 AM UTC
Duration
1h 1m
Detected by Pingoru
Oct 10, 2025, 05:57 AM UTC

Affected components

System availability

Update timeline

  1. monitoring Oct 10, 2025, 05:57 AM UTC

    Dear Customer, We are currently experiencing general degraded performance across the Sympa platform. Our team has identified increased slowness affecting multiple areas of the system and is actively monitoring the situation. We are working to ensure the performance stabilizes as soon as possible and will provide updates as we make progress. Best regards, Sympa Team

  2. resolved Oct 10, 2025, 06:59 AM UTC

    Dear Customer, The issue causing general slowness across the Sympa platform has now been fully resolved. Our team identified the cause and took corrective actions that have restored normal performance levels. We will still continue to monitor the system closely, but all services are now operating as expected. We apologize for any inconvenience this may have caused and thank you for your patience and understanding. Best regards, Sympa Team