Sympa HR incident

Degraded performance

Minor Resolved View vendor source →

Sympa HR experienced a minor incident on January 20, 2026 affecting System availability and Authentication, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 12:56 PM UTC
Resolved
Jan 20, 2026, 02:38 PM UTC
Duration
1h 42m
Detected by Pingoru
Jan 20, 2026, 12:56 PM UTC

Affected components

System availabilityAuthentication

Update timeline

  1. identified Jan 20, 2026, 12:56 PM UTC

    We have identified an performance issue with the latest update. We will be implementing a fix shortly which might cause minor disruption. We apologize for this disruption.

  2. monitoring Jan 20, 2026, 01:21 PM UTC

    A fix has been implemented and we are monitoring the situation.

  3. resolved Jan 20, 2026, 02:38 PM UTC

    This incident has been resolved.