Sympa HR incident

Users logged out unexpectedly from Sympa

Resolved on February 12, 2025.

resolved Feb 12, 2025, 08:58 AM UTC

We experienced a temporary issue today between 8:50 and 9:15 AM, which caused signed-in users to be unexpectedly logged out. As a result, affected users encountered access error pages when navigating the system and were unable to log back in during this time. The issue has since been resolved, and normal login functionality has been restored.

Started
Feb 12, 2025, 06:50 AM UTC
Resolved
Feb 12, 2025, 06:50 AM UTC
Duration
–
Detected by Pingoru
Feb 12, 2025, 06:50 AM UTC

Update timeline

  1. resolved Feb 12, 2025, 08:58 AM UTC

    We experienced a temporary issue today between 8:50 and 9:15 AM, which caused signed-in users to be unexpectedly logged out. As a result, affected users encountered access error pages when navigating the system and were unable to log back in during this time. The issue has since been resolved, and normal login functionality has been restored.

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