Sympa HR incident

We've noticed slowness in the system and our team is investigating what's causing it.

Resolved after 52 minutes, affecting System availability, on June 19, 2025.

monitoring Jun 19, 2025, 11:08 AM UTC

After taken actions we can now see the database is starting to working normally. Our team is still monitoring the situation actively.

Started
Jun 19, 2025, 10:43 AM UTC
Resolved
Jun 19, 2025, 11:35 AM UTC
Duration
52m
Detected by Pingoru
Jun 19, 2025, 10:43 AM UTC

Affected components

System availability

Update timeline

  1. investigating Jun 19, 2025, 10:43 AM UTC

    Even the system is mostly behaving normal, we've seen unexpected slowness especially in save operations within Sympa.

  2. monitoring Jun 19, 2025, 11:08 AM UTC

    After taken actions we can now see the database is starting to working normally. Our team is still monitoring the situation actively.

  3. resolved Jun 19, 2025, 11:35 AM UTC

    The issue is now solved.

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