Sympa HR incident
Degraded performance - Errors might be visible to some users
Resolved after 2 hours 33 minutes, affecting System availability, on August 26, 2025.
The incident has been resolved. There was network disruption between 06:00 - 08:37 that affected small portion of API calls, appearing as randomly failing requests and errors shown to the user.
Affected components
Update timeline
- identified Aug 26, 2025, 05:30 AM UTC
We have identified an issue at 26.Aug.2025 at 8:15 EEST that may have impacted Sympa. We are working to resolve the problem and will provide an update when it is confirmed to be fully resolved.
- monitoring Aug 26, 2025, 05:54 AM UTC
At 26 Aug 2025, 8:52 EEST a fix has been implemented and the system is operational. We're currently monitoring the results.
- resolved Aug 26, 2025, 08:04 AM UTC
The incident has been resolved. There was network disruption between 06:00 - 08:37 that affected small portion of API calls, appearing as randomly failing requests and errors shown to the user.
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