Resolved after 2 hours 42 minutes, affecting System availability, on September 15, 2025.
The incident has been resolved. There was a disruption in load-balancing between 11:45 - 14:54 that affected some users, appearing as error pages.
Affected components
Update timeline
- investigating Sep 15, 2025, 11:05 AM UTC
We have investigating errors visible to some users in Sympa. We are working to resolve the problem and will provide an update when issue has been identified.
- identified Sep 15, 2025, 11:37 AM UTC
Our technical team has made adjustments to the load balancer to resolve the errors impacting some users. We are actively monitoring the system to ensure that everything is working as expected.
- monitoring Sep 15, 2025, 01:01 PM UTC
Service has returned to normal after the earlier issue. Our team is monitoring the system to ensure stability and investigating the underlying cause.
- resolved Sep 15, 2025, 01:47 PM UTC
The incident has been resolved. There was a disruption in load-balancing between 11:45 - 14:54 that affected some users, appearing as error pages.
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