Swrve incident

Delay in Amplify Event processing

Resolved after 3 hours 3 minutes, affecting Advanced Rule Processing, on June 5, 2019.

monitoring Jun 05, 2019, 04:32 PM UTC

The system is operational again. However, we are still processing a previous backlog of events.

Started
Jun 05, 2019, 01:53 PM UTC
Resolved
Jun 05, 2019, 04:56 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 05, 2019, 01:53 PM UTC

Affected components

Advanced Rule Processing

Update timeline

  1. investigating Jun 05, 2019, 03:47 PM UTC

    We’re experiencing a delay in Amplify event processing. The team is currently investigating the root cause.

  2. identified Jun 05, 2019, 04:05 PM UTC

    The root cause has been identified and the team is working to resolve it.

  3. monitoring Jun 05, 2019, 04:32 PM UTC

    The system is operational again. However, we are still processing a previous backlog of events.

  4. resolved Jun 05, 2019, 04:56 PM UTC

    The incident is now resolved. The backlog of events was successfully consumed.

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