Resolved after 1 hour 38 minutes, affecting Dashboard and User DB Export and 1 more, on November 28, 2019.
The emergency maintenance has been completed. All services are back and operational.
Affected components
Update timeline
- investigating Nov 28, 2019, 11:16 AM UTC
We are experiencing a failure of the Swrve Dashboard in US. Investigation is currently underway.
- identified Nov 28, 2019, 11:38 AM UTC
We have identified the cause of the issue and are applying a fix.
- monitoring Nov 28, 2019, 11:40 AM UTC
Services have been restored and we are currently monitoring the situation.
- monitoring Nov 28, 2019, 11:41 AM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 28, 2019, 12:24 PM UTC
We are carrying out emergency maintenance on the Swrve Dashboard. This operation will take approximately 30 minutes and It will start at 12:30 UTC.
- monitoring Nov 28, 2019, 12:30 PM UTC
Emergency maintenance is currently in progress. We will provide updates as necessary.
- resolved Nov 28, 2019, 12:54 PM UTC
The emergency maintenance has been completed. All services are back and operational.
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