Swrve incident

Delays in advanced rule processing

Resolved after 27 minutes, affecting Advanced Rule Processing, on February 13, 2020.

monitoring Feb 13, 2020, 10:58 PM UTC

We have identified the issue and are seeing a recovery of service. We will continue to monitor.

Started
Feb 13, 2020, 10:32 PM UTC
Resolved
Feb 13, 2020, 11:00 PM UTC
Duration
27m
Detected by Pingoru
Feb 13, 2020, 10:32 PM UTC

Affected components

Advanced Rule Processing

Update timeline

  1. investigating Feb 13, 2020, 10:32 PM UTC

    We are currently investigating delays in processing advanced rule events.

  2. monitoring Feb 13, 2020, 10:58 PM UTC

    We have identified the issue and are seeing a recovery of service. We will continue to monitor.

  3. resolved Feb 14, 2020, 06:49 AM UTC

    This incident has been resolved.

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