Resolved after 3 hours 7 minutes, affecting Dashboard and Event API and 1 more, on July 28, 2020.
Issues with service provider have been resolved and all services are now operational.
Affected components
Update timeline
- investigating Jul 28, 2020, 08:52 AM UTC
We are currently investigating an issue on the Swrve Platform that is resulting in a service degradation on some Swrve components.
- identified Jul 28, 2020, 09:16 AM UTC
The issue has been identified. We are currently experiencing degraded performance on a number of Swrve components due to issues with a provider.
- identified Jul 28, 2020, 10:31 AM UTC
We are still experiencing issues with our service provider and have implemented changes to mitigate impact.
- resolved Jul 28, 2020, 11:59 AM UTC
Issues with service provider have been resolved and all services are now operational.
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